Milion888 Privacy Policy — Data Protection & Privacy for Malaysian Users

Welcome to the milion888 Privacy Policy. This document explains in detail how milion888 ("the Company", "we", or "the platform") collects, processes, stores, and protects your personal information when you use our Sports Betting and online casino platform at milion888.ws.

We understand that your trust is the foundation of our relationship. That is why your privacy is not merely a legal obligation for milion888 — it is a core value we uphold in every aspect of our operations. Every data-related decision we make is guided by a commitment to protecting your interests as a member.

This Privacy Policy applies to all users of the milion888 platform, including registered members, website visitors, and any individual who interacts with our services via the website, mobile app, or other communication channels. By using the milion888 platform, you agree to the terms set out in this Privacy Policy.

Milion888 collects various types of information from you for different purposes. Below are the categories of information we collect and how they are obtained:

A. Information You Provide Directly

• Registration Information: Full name, identification card number (MyKad), date of birth, email address, mobile number, and account password.
• Identity Verification (KYC) Information: A copy of your identity card, bank statement, or other documents required to verify your identity.
• Financial Information: Bank account details, digital wallet account numbers (Touch 'n Go, GrabPay, Boost, ShopeePay), DuitNow information, and transaction records.
• Communication Information: Correspondence you send to the milion888 support team, including any feedback or complaints you submit.

B. Information Collected Automatically

• Log & Technical Data: IP address, device type, operating system, web browser, and access time.
• Platform Activity Data: Game records (football, badminton, e-sports, baccarat, roulette, poker, slots), betting history, deposit and withdrawal amounts, and session duration.
• Cookie & Tracking Data: Session cookies, user preference cookies, and similar tracking technologies to enhance your experience on milion888.
• Location Data: General location information based on IP address for legal compliance and fraud prevention purposes.

Milion888 uses the information collected for the following purposes, all of which are lawful and necessary for operating our platform:

We will not use your data for any purpose not stated above without first obtaining your consent. Whenever a new use case arises, we will inform you and seek the necessary permission.

Milion888 never sells your personal data. However, in certain limited and lawful circumstances, we may need to share your information with the following parties:

• Payment Processors: Payment service providers such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and banks processing FPX transactions (Maybank2u, CIMB Clicks) — data is shared solely for the purpose of processing your financial transactions.
• Game Software Providers: Third-party gaming platform providers that operate casino and sports games on milion888 — data is shared only to the extent necessary to run the games.
• Legal Authorities: Law enforcement agencies, courts, or regulatory bodies where required by Malaysian law or court order.
• Support Service Providers: IT, cybersecurity, and data analytics service providers that help us operate milion888 — all bound by strict confidentiality agreements.

All third parties handling your data must adhere to data protection standards equivalent to those of milion888 and are not permitted to use the data for any purpose other than what has been agreed upon.

Milion888 uses cookies and similar tracking technologies to enhance the user experience, analyse usage patterns, and ensure the security of our platform. The following are the types of cookies we use:

• Essential Cookies: These cookies are essential for core milion888 platform functions such as login authentication, session security, and transaction processing. They cannot be disabled.
• Preference Cookies: Saves your preferences such as display language, display settings, and game preferences to deliver a more personalised experience on milion888.
• Analytics Cookies: This helps us understand how users interact with the platform, which pages are most visited, and where users encounter issues — enabling us to make continuous improvements.
• Security Cookies: Used to detect suspicious activity, prevent fraud, and protect your milion888 account from unauthorised access.

You can manage or disable optional and analytical cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality of the milion888 platform.

As a milion888 member residing in Malaysia, you have the following rights under Malaysia's Personal Data Protection Act 2010 (PDPA):

To exercise any of the rights above, please contact the milion888 Data Protection Officer by email at support@milion888.ws with the subject line "Personal Data Rights Request". We will process your request within 14 business days.

Milion888 retains your personal data for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by Malaysian law. General data retention guidelines are as follows:

• Active Account Data: Retained for the duration your account is active with milion888 and for 7 years after account closure for tax and legal compliance purposes.
• Financial Transaction Records: Retained for 7 years in accordance with Malaysian financial and tax legal requirements.
• Security Log Data: Retained for 2 years for fraud investigation and cybersecurity purposes.
• Support Communication Records: Retained for 3 years for reference and service improvement purposes.
• Analytical Cookie Data: Retained for 13 months before expiring automatically.

When data is no longer needed and there is no legal obligation to retain it, milion888 will securely delete or anonymise it.

Your data security is milion888's top priority. We implement multiple layers of technical and organisational safeguards to ensure your data remains protected at all times:

• 256-bit SSL/TLS Encryption: All communications between your device and milion888's servers are encrypted using the highest cryptographic standards.
• Two-Factor Authentication (2FA): An additional security layer available for your account that requires a verification code at every login.
• 24/7 Monitoring: The milion888 cybersecurity team continuously monitors platform activity to detect and respond to any threats.
• Secure Servers: Data is stored in data centres with strict physical and cybersecurity controls, with regular backups performed.
• Internal Access Controls: Only staff who require access to specific data are permitted to do so, and all access is logged and monitored.

While we take all reasonable steps to protect your data, no system is entirely impenetrable. In the event of a data breach affecting your information, milion888 will notify you within 72 hours of becoming aware of the breach, in accordance with applicable legal requirements.

At milion888, we welcome any enquiries, complaints, or feedback regarding this Privacy Policy. If you have any concerns about how we handle your personal data, or if you wish to exercise any of your data rights, please get in touch with us:

• Email: support@milion888.ws
• Email Subject: "Privacy Policy Enquiry" or "Data Rights Request"
• Live Chat: Available on the milion888 platform 24/7 in Bahasa Melayu
• Response Time: Within 3 business days for general enquiries; 14 days for formal data rights requests

Milion888 reserves the right to amend this Privacy Policy from time to time to reflect changes in law, technology, or our business practices. Any material amendments will be announced via a notice on our website or by email to the address registered with your milion888 account. The "Updated" date at the top of this document reflects the date of the most recent amendment.

Continued use of the milion888 platform after any amendments take effect will be considered acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.